Return Policy

AMBIENTEJA LLC Return Policy

At AMBIENTEJA LLC, we believe in style with substance. If your purchase doesn’t meet your expectations, our straightforward return policy ensures a seamless experience.

1. Return Eligibility

To qualify for a return, ensure the following:

  • Returns must be requested within 30 days of the delivery date.
  • Items must be unused, in original packaging, and with all tags attached.
  • A valid proof of purchase is required.
  • Only items purchased from ambienteja.info are eligible.

2. Non-Returnable Items

  • Gift cards and promotional credits.
  • Customized or personalized items.
  • Final sale or clearance items.
  • Hygiene-sensitive items like swimwear or lingerie.
  • Digital downloads or subscription services.

3. The Return Process

  1. Contact us at [email protected] with your order details.
  2. We’ll issue a Return Merchandise Authorization (RMA) within 2 business days.
  3. Pack the item securely, including the RMA number inside the package.
  4. Ship the package to our stylish return center.
  5. Once inspected, your refund or exchange will be processed promptly.

4. Shipping Responsibility

Return Reason Shipping Responsibility
Defective or damaged item AMBIENTEJA LLC
Incorrect item shipped AMBIENTEJA LLC
Change of mind / Unwanted item Customer
Size or fit issue Customer

5. Refund Process

We make refunds as stylish as our products:

  • Original Payment Method: Refunds are credited back to your original payment source.
  • Processing Time: Typically completed within 5-10 business days.
  • Store Credit Option: Opt for store credit for exclusive fashion perks.

6. Contact Us

AMBIENTEJA LLC
Email: [email protected]
Website: ambienteja.info
Address: 252 Wayback Lane New York, NY 10011